Our Quality Process

Our refurbishment process is a labor of care, expertise, and precision. Each chair goes through multiple stages to ensure it is restored to near-new condition, combining advanced techniques and premium components to deliver a superior product.

Every refurbishment begins with a thorough assessment by our trained technicians. This inspection covers all critical aspects of the chair, including structural integrity, mechanics, upholstery, and ergonomic functionality. Our experts carefully examine each chair to identify components that need replacement, repair, or enhancement. This initial step sets the foundation for the entire refurbishment process and ensures we uphold the quality expected from high-end brand

Once inspected, each chair undergoes an extensive cleaning process to remove any dirt, stains, and imperfections that may have developed over time. We use eco-friendly cleaning agents that are gentle on materials but tough on grime, ensuring that each chair’s surfaces, fabric, and frame are thoroughly refreshed. Special attention is given to high-contact areas, such as armrests and seat cushions, so that every chair is pristine and ready for the next steps in the process.

Worn or outdated components are replaced with premium, durable parts that meet or exceed the specifications of the original design. Key parts—such as casters, lumbar support systems, arm pads, and gas cylinders—are swapped for new components to ensure optimal performance. For ergonomic chairs, we verify that all adjustment mechanisms, including tilt, height, and recline functions, operate seamlessly. This stage guarantees that each chair is as comfortable and functional as a new model.

After reassembly, each chair undergoes a rigorous multi-point inspection to verify comfort, functionality, and durability. Our testing process includes simulated usage to assess the chair’s ability to withstand regular wear and tear, as well as checks for noise, smooth operation, and stability. By replicating real-life usage scenarios, we can ensure that each refurbished chair performs just as well as a new one.

Once the core components have been upgraded or replaced, each chair is carefully reassembled by hand. Our technicians pay close attention to alignment and balance, ensuring that each chair maintains structural integrity and ergonomic support. This meticulous reassembly process ensures that every part works in harmony, providing a safe and reliable seating experience.